UX/UI
CX
HCD
Adobe CC
Figma
Sketch
Basic HTML
Basic CSS
REST API Fundamentals
Sub-major in Advertising Principles
Graduated in 2020
Marcellin College Randwick,
2011 - 2016
Product Owner | May, 2022 - Present
At CartonCloud, I have been the Product team representative for 3 different squads, including 2 focused on long-term projects, and 1 focused on short-term BAU fixes and improvements. With the long-term squads I have taken a series of projects - including an ongoing iPaaS implementations project and a feature release to improve the billing experience for new North American customers - from inception to release. Duties on these and other projects have included assisting with the requirements gathering process, prioritising issues in Jira, and managing release communications & changelog posts. In addition with the BAU squad, I lead product's input on prioritisation, and previously led an "Ideas Smashathon" from the Product team's side, where we took quick-win customer ideas and released 20+ changes over the '22/'23 holiday period. However, my role is constantly growing and changing at CartonCloud as I become more accustomed to the intricacies of the dynamic logistics industry.
Associate Product Manager | May, 2021 - May, 2022
My responsibilities at Parcelpoint included: acting as a Product Owner for the development team across all products – Pickup, Doorstep Delivery & Returns – assisting the Senior Product Manager in the execution of the product roadmap by building requirement documents, and providing high-fidelity UX/UI mockups in Figma for company apps and tools wherever necessary, including the Runner App, Agent App, and any high-use internal dashboards.
Social Media Marketing Intern | 2014
Spent a total of nine days across the year as a part of a small team assisting Kimberly-Clark’s social media operations; including creating social media graphics for their brands & shadowing Kimberley Clark social media managers.
Junior Designer | August 2019 - May 2021
At NobleOak, I led company-wide CX improvements, including redesigning the user experience for the company’s Life Insurance Quote Tool on mobile, and the revision of all lead comms and opportunity comms as a part of a CX overhaul. The final outcome was an intuitive Figma prototype for presentation of this project to prospective partners. My BAU roles included briefing external agencies and developers of our website, managing the website structure for SEO purposes, managing and updating product print collateral, and managing and updating our visual asset database.
Office Assistant | January 2016 - January 2020
Invoicing and receiving invoices using MYOB, designing a number of safety documents/forms, and other odd office tasks
I'm always open to working on innovative products and experiences.